Bridge Enrollment Mode Failed Please Try Again Nexia

NO. 1 Z-WAVE PAIRING Flim-flam

Sometimes yous only can't pair a sensor or a switch with your Z-Wave controller, no affair what y'all try. You've done your inquiry and installed similar devices without whatever issues. Yous're positive this unit is uniform with your hub and yet it will not include.
We have found a solution that will work most of the time if everything else has failed. As strange every bit it may sound, the trick is to exclude the detail from your network.

Only why would I unpair something that has never been included to my network in the first place?
Well, there are at least 2 reasons:

1. Configuration errors sometimes occur during the pairing procedure. As a result, the device is not successfully paired just neither is it gear up for some other pairing attempt - it needs to be excluded starting time.
2. Yous might take received an item that has been previously associated with a different Z-Wave network (mayhap it was tested at a factory and is still part of that network). Luckily, you're able to exclude a Z-Wave unit of measurement from whatever network using your controller.

How to unpair a Z-Wave device that has not been paired with your controller yet?
Simply send the appropriate command to put the controller in "exclusion way". Go along in mind that every hub is a little dissimilar when it comes to executing this process and yous'll desire to have your device manual around to perform the device-specific exclusion confirmation (e.g., a concrete push button printing) which is unique for every device.

Here are the stride-past-step exclusion instructions for the most pop Z-Wave systems:

Hubitat

1. Go to Settings
2. Click on Z-Wave Details
3. Click on Z-Wave Exclude
4. While Hubitat is in exclusion mode, perform the device-specific exclusion confirmation (east.g., a concrete button press).
5. You lot should receive confirmation of exclusion in one case the unit of measurement is excluded

SmartThings

1. Make certain your unit works manually or is powered up
2. Tap themenuicon in your SmartThings app
3. Tap Devices
4. TapDwelling house hub(or custom proper noun of your ST hub)
5. Tap the 3-dot icon in the top right corner
6. TapZ-Wave Utilities
7. TapZ-Wave Exclusion
8. The app will evidence this bulletin: "To delete Z-Wave devices, follow the manufacturer'south instructions." In that location volition also be a spinning circumvolve over the message.
9. While Exclusion Style is active, perform the device-specific exclusion confirmation (e.g., a physical button press).
10. The app will confirmdevice exclusion
11. Tap Done

Once exclusion is completed, please try calculation the device once again by clicking the "+" icon on the home screen, selecting "Add device" from the drop-down menu, and clicking on Scan Nearby in the corner.

While the app is looking for new devices, perform the device-specific inclusion confirmation (e.one thousand., a physical button press).

Vera Systems

If you're running your VeraLite, VeraEdge, VeraPlus, or VeraSecure on the latest UI7:

1. Activate the pairing procedure on your Vera hub and allow inclusion time out
2. One time inclusion times out, tap the green Retry push button in the lesser right corner of the app - this will put Vera into exclusion manner
3. Keep with activating the device specific exclusion action on your device (see transmission for details)
4. In one case exclusion is confirmed, Vera will automatically go back to the inclusion screen and start searching for the device
5. Activate the device with the advisable inclusion command as specified in the transmission

Home Assistant

1. Become to the Z-Wave control panel in the Home Assistant front end
2. Click the Remove Node button in the Z-Wave Network Management carte du jour - this volition place the controller in exclusion mode
3. Perform the device specific exclusion command (due east.g., a physical button press) to finalize the exclusion process
4. The device will now be removed, simply that won't show until you restart Home Assistant
5. Run a Heal Network so all the other nodes learn about its removal

HomeSeer

1. In the spider web interface, go to the PLUG-INS drop-downward menu and select Z-Wave
2. Click on Controller Direction
3. Look for the the Z-Wave Interfaces area and expand your Z-Wave Controller section
4. Open the Deportment menu and select Remove/Exclude a Node
5. Click the Start button and perform the exclusion sequence on the Z-Wave device y'all demand to reset
6. When the procedure is complete, you'll see a confirmation message on your screen: "Done - Remove Node Operation is Complete."

Flash

1. Go to the primary Hub page within the app
2. Click on the three dots (Settings) in the upper correct corner
3. Click on Wink Hub
4. Scroll downwards and click on Z-Wave Controls.
5. Select Exclusion Mode
6. Perform the device specific exclusion action on your device (see manual for details)
7. Your Wink hub LED indicator will go from blinking blue to solid green to indicate exclusion was successful

After the exclusion process, effort including the device again. And don't forget to bank check if the production is supported past Flash here.

NOTE: Sometimes, y'all will have to repeat the above procedure a few times before the unit is excluded. Always look for the appropriate indicator that the device is ready to be paired, like a flashing LED light.

Nexia

1. Press the exclusion ("-") push on the hub
2. Activate the device for exclusion (e.m., a physical button press, check your transmission) to reset it

That's it! At present endeavour calculation the device again.

Nosotros hope that helps simply if you're struggling to add a device to your network, get in touch. Every purchase at our store comes with lifetime tech support!

---

51 Responses

John Mitchell

January 10, 2020

There are many places that volition provide an answer to the following questions:"Why tin can't I get my GE Z-Wave Dimmer to Exclude?" "Why can't I get my GE Z-Wave Dimmer to pair?"

I had to exclude and re-pair about 40 GE/Honeywell/Jasco switches, dimmers and fan controllers. I was able to become all but two of them to get pretty smoothly…a GE 12724 and a GE 14291. They would simply not exclude even though in both cases the switch right next to it in the junction box had no trouble. For these two I kept looking for a magical solution to get the darn things to exclude from Smartthings. Nothing. I was aware of the "hand waving" then I tried that a few times. No luck.

Answer: Hand wave continuously and quickly! Just like the kid in form with the reply. Just go on pushing the switch very quickly until information technology shows up equally excluded. Then practise the same thing to bring together. Notwithstanding can't believe that was it.

Greg Eastward

December 12, 2019

The SmartThings guidance is just what I needed. I tried GE's manuals and other recommendations on Z-Wave instructions for my GE Outdoor Plug-In module, but nothing worked until I tried the exclusion setup. Thanks for saving me the additional aggravation time and endeavour!

The Smartest House

September 04, 2019

Hi Larry! Nope, you demand to activate each Z-Wave device to exclude information technology from the hub so enrolling Wink in exclusion mode will not in itself remove all devices from your arrangement.

Larry Robinson

Baronial 31, 2019

If I use the exclusion option on the Flash app for a Z-Wave device that I am unable to make work on the Flash app;. will it exclude all Z-Wave devices on the Hub?

Jan (The Smartest Firm)

August 27, 2019

Hi Jim,

That'due south possible. We've never carried Piper and it'due south not utilize past many of our customers so we'd recommend getting in bear on with Piper support to go this one resolved for you!

Jim

August 26, 2019

I cannot get either of my get either of my GE Jasco Z-moving ridge outdoor switches to pair with my Piper unit anymore. They do not show upwards on the accessories which means I cannot uninstall and outset over. They just volition no longer install. Wondering if this is Piper in the process of "obsoleting" everything to exercise with their security system that got shelved after a couple of takeovers of bigger security providers.

The Smartest Firm

Baronial 03, 2019

Great to hear, we're happy nosotros could help Cris!

Cris

August 02, 2019

You are a genius. This worked later numerous failed pairing attempts. Cheers!

Jan (The Smartest House)

August 31, 2018

Hi Jeremy, yep, y'all need to actuate each device co-ordinate to its manual since each one works a scrap differently. Some crave a triple press of the z-wave button, some require a quick triple-click on the switch paddle. They all need to be activated during exclusion and inclusion though. Wink support should also be able to guide you lot through the process.

Jeremy

Baronial 29, 2018

I have my z-moving ridge devices continued to adt hub.(outlets/door locks/thermostats/ect) I want to stop using adt. i bought a Wink2 simply tin't get any of my devices to pair. do i need to do anything with each switch or outlet to go it to pair with Wink2? Seems like i can't become the devices to go into learning mode.
Thanks

January (The Smartest House)

August 07, 2018

Howdy Bill, unfortunately we don't take whatever experience with Frontpoint security and wouldn't even be able to ostend they're Z-Wave. Alarm panels usually use the Z-Moving ridge protocol for automation devices like plugs, switches, locks, or thermostats but they tend to utilize the 433 MHz frequency for their security devices. And while the thought is similar, the technology is quite different and to our cognition, SmartThings wouldn't recognized these devices. We recommend getting in touch with either Frontpoint or SmartThings so they can ostend our assumptions for yous. Deplorable we couldn't exist more helpful here!

Bill P.

August 06, 2018

I am leaving Frontpoint for dwelling security and using a SmartThings hub. I know the motion and door sensors on the Frontpoint system are Z-wave, just they were programmed at the manufacturing plant and do not have an obvious pair switch. I have excluded the devices thru Frontpoint from the hub. Wondering if you know of a way to re-pair devices like this… or if there's a mode to use a connector direct on the lath to forcefulness it into learning/pairing mode. I've paid for the equipment outright and would like to reuse the door and motion sensors.

Jan (The Smartest House)

July 20, 2018

Hello Mario, every Z-Wave device needs to enroll in exclusion manner, this is an official requirement from Z-Wave Alliance. Sometimes you lot won't be able to find information technology in the manual but it's usually the same trigger as you use for inclusion and then but click on Retry on your Vera and follow the steps for inclusion in your lock. Some other thing to try would be to perform a hard reset on the lock, yous should be able to observe it in the instructions but if you can't, get in bear on with Yale support and they should exist able to walk y'all through the process.

Mario

July 17, 2018

Hi… I merely purchased a new Yale Lock YRL210 equally I was having trouble with an older Yale lock and my Veralite. I reset the veralite and added my hue lights again. At present I try to add the Yale Lock without success. Vera people advised to exclude and include every bit you likewise suggest. The problem is that my new Yale lock does not allow exclusion selection (#7 and #three), is non avalilable option. So the exclusion/inclusion trick does not work in this case. Any ideas? all-time regards. Mario

Jan (The Smartest House)

June 12, 2018

No problem Alan, glad we could assist!

Alan

June 11, 2018

Thank you…..this worked perfectly!!!!!

Jan (The Smartest House)

June 05, 2018

Hi Mario, good question! Z-Wave devices can simply exist included to i network (one hub) because they communicate locally via radio signal, not in the deject like Nest or Ring. This keeps the communication fast, private, and secure merely unfortunately ties devices to single controllers unless the hubs are interconnected between one another, a good example would exist the joint offer from ADT Pulse and SmartThings. If you lot'd like to have your ADT security organisation working nicely with a practiced smart home hub, this may be a better solution for yous.

Andy

June 05, 2018

Aye, unpairing and pairing worked perfectly with the Watercop and Winkhub2. The first attempts at pairing were unsuccessful. I am using the Dome leak sensor and the Watercop and the setup works flawlessly with the Wink Hub 2

Mario

June 02, 2018

Hello, is it possible to connect switches/outlets/etc. to multiple hubs? I'1000 trying to use flash and adt pulse. So far I can only become the switches and outlets to 1 or the other. Ring and nest connect to both no problem.

Any aid is appreciated.

Thanks!

January (The Smartest House)

June 01, 2018

Glad it helped Dave :) Skilful luck edifice your Z-Wave network!

Dave Hardin

June 01, 2018

Best advice always for Z-Wave problems !!! Worked like a charm on two Kwikset Locks.

Jan (The Smartest House)

May 05, 2018

Hello Barry,
The trick is to really exclude the devices which are not showing upwards and so you lot demand to make sure you're using the SmartThings Archetype app and follow the steps for general exclusion for EACH of the switches and other z-wave devices yous want to add together to your network. If you're running into issues, feel free to reach out to our support or contact SmartThings for assistance.

Barry

May 05, 2018

I had a successfully working Samsung Hub with 4 various GE Z Moving ridge switches. Considering of a rogue command that switched my sleeping accommodation light on unasked for, I reset the hub to factory settings, deleted the SmartThings app and started over. At present, while the hub works, I cannot go whatever devices to pair. I am trying to exclude the hub (it is the but device showing up) but it seems to be in a permanent loop. The Samsung hub is V.2. Tin can you help?

January (The Smartest House)

Apr 06, 2018

Hullo Brent, it'south hard to say what'south going on since nosotros don't take any details on the platform (Z-Wave hub) yous're working with. Simply if you contact the support for your organisation, they should be able to answer whatsoever questions nearly connectivity.

Brent

Apr 03, 2018

How-do-you-do. I have two Leviton dimmers that the icon shows a cloud with an 'x' on it. The bulletin at the bottom says ' 2 lights offline'. Nevertheless, I am able to turn these lights on and off with the app as if all is ok. Any thought what'south up? I take done the Zwave network rediscovery a few times but that doesn't seem to have any affect.

Jan (The Smartest Firm)

December 12, 2017

No problem! We're happy nosotros can help ;)

Laura

Dec 10, 2017

I could not go 2 Z-wave smart outlets to work. This page helped me figure information technology out. I can't thank you enough for having this out here for u.s.a. to find !!

Niel Giron

November 25, 2017

A friend talked to me about smart house ones, had no idea what this was near information technology no with this info I like to learn more most it, I'1000 very interested so i promise i can get some emails from you lot in order to learn more about this smart domicile and subsequently on try to get some of this items at home, good work thank you for post such a good info.

John

October 04, 2017

Thank yous for this! I was trying to setup a hub for the start time and virtually 6 THINGS would not connect. I see this was written in 2015 and now information technology 2017 it is however relevant.

Kevin Meyer

July 29, 2017

I answered my own question on decision-making 1 device with Nexia bridge and SmartThings hub… no.

Kevin Meyer

July 29, 2017

I am just starting to experiment with smart home devices and had two different systems working before activating a SmartThings hub: ane) iHome ISP6X SmartPlug (compatible with SmartThings) controlled by the Android app, and two) Nexia RP100 wall plug controlled past a Nexia wi-fi thermostat with built-in Z-Wave bridge. Do the two devices demand to be removed from the iHome and Nexia controllers before they can exist added to SmartThings, or can each be continued to 2 controllers (e.thousand. Nexia bridge and SmartThings hub)?

Pierre Roc

July 07, 2017

Cheers work perfect

Jason

May 29, 2017

This worked for me! Thanks!

Jan (The Smartest Firm)

May 02, 2017

Our pleasure John, information technology'due south groovy to hear the article solved your issue!

John

May 02, 2017

Excellent work. This resolved a days old issue with my GE switch in seconds. Cheers and so much for a great solution.

January (The Smartest House)

March ten, 2017

Thanks for the feedback Pablo, nosotros're glad we could assist :)
Enjoy your new Z-Wave device!

PABLO FERNANDO MONTERROSO

March 08, 2017

Wow!!! I had the problem with a GE outdoor outlet, tried for several days trying to pair, did a research, asked in Amazon questions and NOTHING!! Until I read this post, it took me less than a minute to exclude and then FINALLY could pair my ge outlet, I just can say THANK Yous VERY VERY MUCH!! I already was doing the paper piece of work to return it to Amazon.

Jan (The Smartest Firm)

January 03, 2017

Hi Tom, this is a question for Flash back up. We don't work with this platform enough to have encountered a similar issue. Scene or event inclusion with other Z-Wave systems requires full configuration for the device and so information technology's possible the switch was non recognized properly and you may accept to configure it. We recommend contacting Flash'southward customer service though for best guidance on this.

Tom Acquavella

December 30, 2016

I just added a GE outdoor smart switch to my flash two hub. It is used to ability a low voltage transformer that light a carport. The device paired immediately. Works fine turning on and off from the app and works on a schudule. I tin't get it to respond to a simple robot. Ex: when garage door closes for 15 minutes turn of carport lights. Whatsoever ideas why it does not reply to a robot? Cheers

Jan (The Smartest House)

December twenty, 2016

Hi ST, Unfortunately, Wink does not give you the option to change the device type within the interface so if a product is not recognized correctly out of the box, it ways the product is not supported and you won't be able to take full reward of it using your Wink hub. Sorry!

ST

Dec 19, 2016

Hello.

Through the use of exclusion/inclusion choice provided here, I was able to add my 'legacy' Z-Wave devices in the Flash hub. Challenge is that they are getting added as Sirens and not the bodily appliance or lamp module that they are. This only allows me to ability on/off these devices and cypher else with them. Whatever suggestions on how to transfer the sirens to light or other areas of Wink app.

Jan (The Smartest House)

December 16, 2016

Hello Todd, there should be a confirmation bulletin saying that the device has been successfully excluded. If yous don't see it, please attempt tapping the switch a few times very fast. If you're however having problems connecting, and then the device may exist out of range and you may need a paw-held secondary controller (remote) to perform inclusion.

Todd

December 13, 2016

I take a Samsung Hub and trying to pair a GE Smartswitch model 12722. One time your in the "general device exclusion" screen and yous put switch in pairing fashion (which is supposed to be just turning the rocker switch on and off) should something modify on the screen that would betoken to you that information technology worked?

Felix

December 02, 2016

Wow. Thanks man. A full hour wasted, this worked immediately!

Jan (The Smartest Firm)

November 10, 2016

Hi Annette, distressing it took me forever to reply, Almond's documentation base is very small so we had to actually go out and get their system to see how to perform exclusion. It looks like it'south the aforementioned screen where you Add devices, instead just click on Delete device on your panel and trigger the Aeon Labs module by pressing and releasing the action button a few times very quickly so the command tin become through. Hope that helps!

Annette

October 08, 2016

I am trying to unfair, then repair a aeon appliance switch from a Almomd+ to another almond+.
No matter what I exercise, it volition not disconnect, even though the hub does non recognize the switch…worked for hours and tin not find a solution.

Jake Moses

Oct 02, 2016

Cheers! How is information technology that you are the only person on the whole internet (including GE and SmartThings support) who knows about this? I was at a complete loss as to why my device could not be found.

Jan (The Smartest House)

Apr 29, 2016

Thanks for the feedback Anon! It's smashing to hear that y'all found the tips helpful. Let u.s.a. know if you ever accept any questions about Z-Wave.

Anon

April 27, 2016

this did the fox!!! later on a bunch of manual resets, using the controller'southward exclusion step-by-step and trying a bunch of times – was near to throw in the towel just found these steps for the flash hub worked! thank yous!!!

Jan (The Smartest Firm)

January 03, 2016

Billy, we're glad to hear this flim-flam worked for y'all! It'southward skilful to remember this process in the hereafter since it'southward a mutual result when switching betwixt controllers or pairing devices which are non right adjacent to the hub. Expert luck edifice your Z-Wave network!

Billy McKee

Jan 01, 2016

I took back an Iris system and kept two devices that I wanted to hook upwards to new Nexia Bridge. The glass break sensor hooked upward immediately. The GE Outdoor Switch Module was stubborn, until I found this remedy. I had to unplug the span and take it under battery ability and hit the minus button on the dorsum property it next to the GE switch iii times (three cycles – hit button, watch it blink for 30 seconds, and and so glow steady – iii times). At first this dislocated my Nexia app with an unknown mistake, and so I had to remove the battery to reset the bridge. Upon re-hooking the span back up to my router and power supply, the app came dorsum online as naught e'er happened and the GE switch was institute in the very side by side attempt and is working like new! Thanks for this set and posting information technology!!!

Leave a annotate

Comments will be approved before showing upward.

---

Also in THE SMARTEST Blog

Z-Wave: The All-time Alternative to Insteon

May 05, 2022

Insteon just became another smart home company toclose downward their services. Overnight, the platform's servers were disconnected, leaving their customers without a functional smart home. SmartLabs, Insteon'due south mother company, claims to take sold over v million connected devices; that'due south a lot of sensors, switches, and controllers that became orphaned. Does information technology hateful that all of this hardware is at present completely useless?

Information technology turns out that there are ways to salvage your Insteon products andcontinue using them, at least to some extent, on other platforms who stepped up and provided integration for this protocol. Still, these workarounds are less than user-friendly and will require more fourth dimension and possible frustration around a organization that's no longer backed by any official support. What'south the alternative and is it fifty-fifty worth it to take a connected business firm these days?

Continue Reading

How to Set Up a Z-Wave Smart Home Hub with Amazon Alexa

August 06, 2020

If you lot already have Amazon Repeat gear up upwards, you know how user-friendly it can be. In that location's nothing like walking out the front door with full easily and telling Alexa to turn off your lights last minute. But these smart lights and plugs tin be slow to react as you lot keep adding more smart home devices and clogging your network.

Alexa but "speaks" WiFi (and ZigBee if you have the EchoPlus). Information technology currently doesn't support Z-Wave, the protocol of choice for habitation automation thank you to its high speed and low interference with other connected devices in your habitation. That means you can't have a Z-Moving ridge switch or plug speak directly to your Repeat. BUT you tin can use a smart home hub as a bridge betwixt your Z-Moving ridge devices and Amazon Alexa. At present that'southward a whole other level of functionality to unlock!

And if yous already accept a Z-Wave hub but no smart speaker, you might be thinking how absurd it would exist to have voice control for your automations and smart home devices. It's a step towards a more integrated, piece of cake-to-use smart dwelling with improved security, comfort, and convenience.

Go on Reading

The All-time Alternatives to the Wink Smart Home Hub

May 10, 2020 12 Comments

Starting May 13, 2020, Wink will be charging its users a $iv.99 monthly subscription fee. If you don't pay, you lot'll lose your automations, smart rules, and access to phonation control. [Update 5/30/20: Wink has since backed out of the conclusion, at least for now. Update 7/27/20: The subscription service for Wink is finally in effect.]

So is information technology worth paying $5 a month for Wink'due south service? The platform hasn't been adding new features or expanding its list of supported devices for a while at present. The proclamation introducing the subscription model didn't include whatsoever details on when and how the system would start updating once more. They too failed to give users at least 30 days notice to consider how to motion forward. If you're thinking about switching to another platform, nosotros can't blame you.

Here are a few alternatives for reliable smart home solutions that are nearly pop amongst our customers and the team here at The Smartest Firm. They're all i-time investments without monthly fees. You'll detect a list of benefits and limitations with each platform, but if yous have any questions almost specific features we didn't cover hither,get in touchor post in the annotate section below.

Keep Reading

hannabinien.blogspot.com

Source: https://www.thesmartesthouse.com/blogs/the-smartest-blog/17602860-no-1-z-wave-pairing-trick

Share this post